Company Profile
Saia, Inc.
Company Overview
Saia® (Sigh -- ah)
Noun meaning: 1. An industry-defining 1 & 2 day regional LTL carrier. 2. A service provider so dependable, it brings a sigh of relief to its customers.
When it began more than 80 years ago, Saia covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful LTL carriers in the United States, ranking in the top ten of carriers in the LTL sector. Much of Saia's growth has been accomplished through mergers and acquisitions.
Become part of the mission…
At Saia, we are guided by a three-part mission that recognizes both our customers' needs as well as the needs of our employees. Based in part on our proprietary CSI (Customer Service Indicators) program, it is a mission that is truly unique in the industry.
Partner with a successful company that built its mission statement around how the company operates each day:
"Provide the best-in-class regional service defined by our Customer Service Indicators with cost-effective processes in an environment that respects employees and recognizes excellence."
Who we are…
*An established company that offers stability and security for you and your family while maintaining a young, innovative vision of the future.
*A company that is committed to rewarding an employee’s superior performance by allowing lateral or promotional transfers.
*One of the most successful LTL carriers in the U.S.
*A growing corporation, offering the best in benefits and opportunities to inspire every member of our team.
If you are a person that takes pride in your work, presents a positive image, and has a strong work ethic, then we welcome you to become part of our team!
Company History
Saia Milestones - Timeline
2007
Succesfully integrated The Connection Company into Saia, expanding Xtreme Performance to four additional states: Indiana, Kentucky, Michigan and Ohio. The expanded Saia organization now serves 34 states with 147 terminals.
2006
SCST announced the successful sale of Jevic Transportation to a private investment group and the move of all corporate functions from Kansas City to Saia headquarters in Duluth, Ga. SCST functions were folded into Saia and the single company re-branded and publicly traded under the Saia brand on the NASDAQ, ticker symbol 'SAIA.'
2005
Saia continued to re-define their industry by launching their Xtreme Guarantee, covering the total customer experience from pickup to invoicing with a full money-back assurance. The company recently spent five years transforming itself from the inside out, with initiatives including a service product team dedicated to decreasing defects, a communication program to educate employees on their role in meeting CSIs, and ongoing customer research for continuous improvement.
2004
Saia acquired Clark Bros., a Midwestern LTL carrier operating in nine states with approximately 600 employees. The addition of Clark Bros. added direct service coverage in major midwestern markets, including Chicago, Kansas City, Minneapolis, and St. Louis. The Saia network expanded to 128 terminals, serving 30 states.
2003
Saia conducted significant market research to identify what was most important to their customers. As a result of this research, the company introduced its industry-exclusive Customer Service Indicators (CSIs) and launched their Xtreme Performance campaign.
2002
Yellow Corporation created a regional holding company, SCS Transportation, based in Kansas City, Mo. SCS Transportation, Inc. (SCST) had two operating subsidiaries - Saia and Jevic Transportation. SCST was spun off and on October 1, 2002 became an independent, publicly traded company on the NASDAQ.
2001
Sister companies, Action Express and WestEx, were integrated into Saia expanding direct coverage into 21 states with more than 100 terminals and over 5,000 employees.
1995
Smalley Transportation was merged with Saia, expanding the company into a nine-state service area. During that same year, Saia opened terminals in North and South Carolina and West Texas, providing customers with 100% coverage of 11 Southern States.
1993
When Yellow Corporation purchased Saia, there were 23 terminals and limited coverage in five states.
1924
Saia was founded in 1924 with one terminal in Houma, Lousiana.
Saia's headquarters are located in Johns Creek, GA with business offices in Houma, LA and Boise, ID.
Throughout its history, one thing has never changed...there is still little that Saia won't do for their customers. Just Ask!
Notable Products / Brands
Guaranteed Select service options
Notable Clients
Starbucks, Lowes, Borders, Wal-Mart, Fruit-of-the-Loom, Akzo Nobel, Chevron Phillips Chemical Company, Lagasse Brothers Inc,
Notable Accomplishments / Recognition
2009
Unishippers Global Logistics LLC named Saia its Strategic Carrier Partner of the Year.
Beauty Systems Group (BSG), a division of Sally Beauty Holdings, Inc. selected Saia as its Outbound Carrier of the Year.
Lowe's recognized Saia with their "Bronze Team Award" for its GAP Performance.
Lowes
Platinum Team Award
2006
Logistics Management
Quest for Quality 2006, 2003
InformationWeek
Top 500 company for IT innovation
2004
Borders Group's
Provider of the Year Award
2005
Benefits
Saia provides a competitive benefits program that meets a wide array of employee needs.
As a Saia employee, you may be eligible for the following:
Health Insurance
Dental Insurance
Vision Insurance
Prescription Card
401k Plan
Short Term Disability
Long Term Disability
Life Insurance
Paid Holidays
Employee Stock Purchase Plan
Vacation
Credit Union
Optional Benefits (supplemental)